Cancellations

As a courtesy we ask our customers that cancellations be called in 24 hours prior to a scheduled appointment.

Please inform us within 24 hours if you need to make a change to your appointment. We have reserved this time exclusively for your treatment, and need time to fill your spot with another appointment. We require a minimum of 24 hours cancellation notice prior to your visit to avoid a 20% cancellation fee. No-show appointments will be charged 100% of the cost of services booked. This allows us to consult our waiting list and make full use of open appointment times. This policy has also been put into place so that cancellation fees to the client may not be necessary. We are happy to re-schedule your appointment with at least 24 hours advance notice. Please make sure and contact us should you need to re-schedule

 

Late Policy

Due to the high volume of scheduled appointments/walk-ins, we cannot hold your appointment if you are late; however, if you call ahead to advise you are running late, we will try to accommodate you.